At Midshire Catering we aim to provide a positive and responsive
service, our senior operations team are motivated and focused
individuals whose objectives are the control and management of
our clients business within the agreed contract parameters.
Our aim is to visit each operation weekly and our manager to
contract ratios ensures we are in a position to respond swiftly
and positively when required.
Our skilled Area Teams have, like the company that "family
run ethos" and through them we set out to motivate and manage
all our staff to ultimately guarantee that our customers see highly
motivated, service orientated personnel, creating a warm welcoming
atmosphere.
Within the department we set targets relating to finance, standards
and legislation and ensure that these targets are monitored through
key performance indicators.
Behind the very important elements of supporting the on site staff,
we have tried and tested systems and bookwork, which facilitate
our ability to provide clients with what ever performance and
management information they may require. Be it minimal or extensive.